Performance Automotive

Reviews about Performance Automotive

• matt sorrells

  Jan, 20 2018
  ★ ☆ ☆ ☆ ☆
  Mechanic or owner doesnt have any telephone skills, as just now they told me "I aint dealin' with you no more fuc&er!" and hung up on a paying customer. They installed a heater box in a car without first checking to see if the control panel was functional (melted visibly), and recommended a part that was unneeded (something needed tightened is all), so I call to question the mechanic skills as well. This work they "sold" to my wife, so I feel that they do not treat women right here.
  
  Now they are refusing to refund money on parts that were unneeded and they said a month ago that they would refund. We are out $530 and have nothing to show for it whatsoever, except a heater box that cannot be tested since the wires and vacuum hoses were left stuffed under the carpet, unhooked.
  
  After I was cussed (and hung up on), I calmly called back and spoke to the same fellow. I told him I apologized if asking for the refund insulted him, but that no matter who ordered what or who I am or am not, you cannot speak to people like that on the telephone. His attitude was unchanged.
  

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